Quoting from BuzzMachine The local ad opportunity (and the danger of losing it)

The promise of local ad support for news will come only if a new population of very small businesses can be served in new and effective ways – before Google beats everybody else to it. That’s apparent in the results of Webvisible and Nielsen surveys reported by MediaPost (via Marketeting Pilgrim and Frank Thinking), which show that local marketers are leaving newspapers and the yellow pages but are still dissatisfied with – and don’t pay enough attention to – internet marketing. Factoids:

* 42 percent of small businesses say they use the local paper less and 23 percent use yellow pages less – while 43 percent use search engines more.

* “Though 63% of consumers and small business owners turn to the internet first for information about local companies and 82% use search engines to do so, only 44% of small businesses have a website and half spend less than 10% of their marketing budget online.”

* “Only 9% are satisfied with their online marketing efforts.”

* Mediapost found a disconnect in how small-business owners act as business people and marketers vs. how they act as consumers. That is, as consumers, they use and are satisfied with the internet and search to find other local businesses, but as marketers themselves, they use online less.

In these stats lies a big – but fleeting – opportunity: serving local businesses by helping them use online well. By this, I don’t mean doing what local newspapers have been doing: trying to sell them display or directory ads, just as they did in papers but in a new medium. Instead, I mean redefining what it means to help them succeed online. This might mean helping them place ads smartly on Google with good SEO (see Fred Wilson’s tweet out of our New Business Models for News Summit at CUNY). It might mean finding was to help local businesses interact more meaningfully with their own communities. It might mean enabling armies of citizen sales people – neighbors who really know their local businesses – to serve and sell those advertisers. It might mean providing tools to help local businesses create better (more informative, more SEOed) online presences and providing them data to show them their return on investment. I might mean finding other means to efficiently sell local businesses (can phone rooms ever work?). And so on…..

The assumptions I so often hear about local advertising – it doesn’t work; it doesn’t pay enough; small businesses are ignorant – need to be updated. The assumption that most needs to be updated is that a business needs an ad. It may need other tools to be found in search and to reach the right people and to improve relationships with them. All that may count as marketing, but not necessarily with an old ad in a new medium.

Read the entire article at:
http://www.buzzmachine.com/2009/02/16/the-local-ad-opportunity-and-the-danger-of-losing-it/#comments

Knocked Off The Horse

People don’t seem to understand that WordPress is free and powerful. I am an old school, hand coder, who would rather do it all myself, so I can have total control, but I cranked out a complete web site, including a custom design, including an image gallery, and including all the fixin’s, in two hours. That’s two hours folks, to build a site that would have taken me two weeks in the old days.

WordPress rocks. No way around it. WordPress just freakin’ rocks.

It also seems that SEO is the buzz of the day. Either people want it or they don’t know yet that they want it. I’m finding that the common thread, with everyone that I talk to, is that they just don’t know much about how to effectively do SEO, even though it’s relatively easy.

A client told me this morning, after I gave them an outline of what to do, that it’s not hard to do, they just didn’t know what needed to be done. It’s like I gave them the map and now they are driving the car across the country.

I’ll be talking more about WordPress SEO and SEO in general. It is really not difficult, once you get a few ideas figured out. I’m surprised that people charge so much for it, but it does give results and most people are not doing anything, so it’s easy to beat most other sites out there.

They said they were about to update their web site. Their spouse had created it and they wanted to add some features and update the look. I suggested that they use WordPress. I sounded like the fan boy that I am.

They were pleasant, but said they already had hosting with GoDaddy and they would just use the web blog application that they provided as part of the hosting package. They had heard of WordPress and that it was good, but they would use what they had.

I continued on about how cool WordPress is. They were very nice, but had decided that they didn’t want to pay anything extra when they already had a blogging application included in their hosting package.

I checked it out on my own GoDaddy account. It sucked! It had a tenth of the functionality and the interface was horrible.

Did I mention that it's free?

Oh. That’s quite different. It’s free you say? You don’t have to buy it?

No! It’s FREE. You can download it, install it, pick a theme, put in some plug ins and have a complete, professional web site FOR FREE.

They said they would check it out. They thanked me profusely. Told me that I had motivated them to get going on their web site.

I have no idea if they will do anything on it at all, but I guess I was shocked that not everyone has the same understanding and knowledge and beliefs that I do. Silly me.

People seem to think that to get cool software, you have to spend money. If you don’t spend money, then you can have cool software. People can’t wrap their heads around the whole “open source” thing.

If you happen to not be aware, WordPress is free. There is no cost. You can download it and install it on any web server that’s running MySQL and Apache (which is almost every web server these days). You can control all aspects of it. You can build your own theme if you want. You can do anything with it.

Did I mention that it’s free?

You don’t need that. From the article: ” Many people I know are fine with a simple and professional Web page.” That’s what I advocate, a simple, professional web site for FREE!.

Quoting from Small Business – We Don’t Need No Stinkin’ Web Sites By Gene Marks

Many people I know are fine with a simple and professional Web page.

But gee, many of the business owners I know — those incredible, pathetic, dismal, wretched losers who so shock the turtleneck-and-vest-wearing, greasy-haired crowd — don’t necessarily have those needs. They are gas station owners, restaurateurs, insurance agents, shopkeepers. They’re CPAs, architects, landscapers, plumbers, and electricians. They’re not selling books online or running auctions. They’re not distributing software or hosting phone services. They’re not complex. They’re investing elsewhere. They’re O.K. with no Web site.

A Vested Interest in the Debate

When was the last time I visited the site for the corner Exxon guy or the sub shop across from my office? To see the price of gas? To get nutrition info on ham on rye?

If you search the Web you’ll find lots of people writing about how small business owners must have a Web site. Dig a little further and guess what? Many of the people shouting how absolutely critical it is for a small business to have a Web site are — drum roll, please — in the business of helping small businesses create Web sites. Surprise! Despite what all the business experts — including the turtleneck-and-vest-wearing classes — may say, Web sites are not an absolute necessity.

Good business owners invest wisely and for the most return. They’re not in business to run a site just because it’s cool or hip. Many people I know are fine with a simple and professional Web page. Let the turtleneck-and-vest-wearing, greasy-haired geeks suck their fees from someone else.

Read the entire article at:
http://www.cio-today.com/story.xhtml?story_id=013001HJPXZ6&page=3&full_skip=1

I do remember one year that I sat down and thought through some goals I had for my life. At New Years, I sat down and wrote them out and formalized them. There were only 3 or 4 and they were very specific and attainable.

During that year, I actually remembered those goals and started to make decisions based on them. Should I do this or that? This lines up with the goal and that would be a lot of fun, but doesn’t line up with the goal.

I kept track and measured myself during the year. Nothing hard core, but I was aware of exactly where I was on the quest.

What do you want to achieve?

I create even more goals for the next year. I had charts and graphs for the entire upcoming year. I had a manila folder. I was set. This new year was going to be great.

About 3 months into the second year, I realized that I had no idea what those detailed goals really were for each step along the way. I couldn’t remember the details. At 6 months, I had given up on all of them. Quit. Done.

At the end of the year, I hadn’t accomplished anything. I was still were I started and completely distracted by other things.

What do you want to achieve? Pick a couple goals. Make them simple. Make them measurable. Then go accomplish them.

What are your goals for the upcoming year? Leave a comment.

The easiest and quickest budget item fora small business to cut back on is marketing. There’s no immediate affect felt, so you think it might be safe to cut, but nothing could be worse for your business. The Harvard Business Review said:

It is well documented that brands that increase (marketing) during a recession, when competitors are cutting back, can improve market share and return on investment at lower cost than during good economic times.

The best time to take advantage of your place in the market is in an economic downturn. Because other people are quick to cut marketing, you will have the perfect opportunity to reach even more prospective customers. In a downturn, aggressive PR and Communications strategy is the solution.

Building or updating your web site is one of the cheapest and easiest ways to reach those prospective customers. Now is the time to put some time into reviewing your web site. Does it say everything it needs to say about your small business? Can you add features that allow more customer involvement or at least feedback? Maybe it’s time to have a professional review your site and give you suggestions on how it can be improved.

Now is the time to spend more on advertising, not less.

SiteProNews: Webmaster News & Resources » Blog Archive » How to Convert More Website Traffic into More Customers & Sales by Inviting Prospects to Take Action

Here Are 3 Easy “Calls to Action” to Convert More Website Traffic into Sales on the About Us, Media and Contact Us Pages

1. On the “About Us” page, after your bio, add a powerful client testimonial praising your expertise and your measurable and specific impact on the client’s bottom line. Then add the line “Ready for these kinds of results in your organization? Click here to get started now!” (This links to the contact page).

This call to action, in fact, can be used for any page that does not have an obvious next step.

2. Your “Media” page should not just be a collage of logos. It should contain short videos of your TV appearances, audio clips of your radio interviews or featured-expert interviews on teleseminars. It should also include links to the articles where you were quoted or links to your articles that got published on the top websites. Let the world see what a sought-after, in-demand expert you really are.

With that being said, a simple, but effective call to action would be, “Sarah B. Marketer looks forward to being the featured expert on your next program. To schedule her appearance right now click here.” (This links to the Contact page.)

3. The Contact page, by definition, is a call to action. It needs to take your visitor by the hand and lead them through the next step.

It should not just be a page that displays your mailing address, phone number, and main corporate e-mail. Rather, it should lead with a paragraph that congratulates the reader for their decision to take action. Then, it should explain the process for getting in touch with you. It should also describe what someone should expect once they contact you.

Next, guide them through a simple web form that asks specific questions. This way you can do your homework and present prospects with a specific response and action plan. Make sure to keep this form as brief as possible, and only ask questions that directly inform how you and your visitor would do business together in the near future.

Having a web form, rather than just a link to your e-mail address, guides your visitor to take a specific action. This raises their level of commitment to you and increases your chances that they will buy from you.

Bottom line: Make sure that every page on your website provides a roadmap for your visitor with a specific call to action. This is the only way your prospects will reach the destination that you prepared for them. And, it’s the only way you will increase your website sales conversions.

Read the entire article at SiteProNews: Webmaster News & Resources » Blog Archive » How to Convert More Website Traffic into More Customers & Sales by Inviting Prospects to Take Action

They haven’t quite released WordPress 2.7 yet, so I’m still rocking the RC1 version of it. They say they will release the final version tomorrow. A few more screenshots today and it should be good to go.

Web Site Starter Kit should be released by the end of the week.

Web Site Starter Kit First Draft is done!

As an example, I created a free site aimed at 3 keywords. Within 3 weeks of creating it, it was number 3 in the search results for those keywords in Google. That shocked even me. This SEO stuff really works.

Of course, now that I’ve written it all out, WordPress is releasing a new version and the admin interface is very different. It’s in production on wordpress.com, but the downloadable version is not available yet. It should be any day now.

When it is available, I’ll go do screenshots and the book will be ready to sell. It will be aimed at small businesses, really small ones, and in addition to background on general good web site ideas, it will have a “free” and a “cheap” method for creating web sites.

It should be all done and ready to go by next week.

You should set up addresses like support@ and sales@ and information@, just to look professional.

Set up your email application to log into that account, then use it to send and receive email.

You should also have a “catch all” account that will probably get filled with spam, but you’ll also get those emails with misspelled email addresses that you might otherwise miss.

You should set up addresses like “support@” and “sales@” and “information@”, just to look professional. You, or someone, should be able to log in and send and receive email at each of your custom addresses.

Also, don’t let any address lay dormant. Make sure that someone is logging into every account, every 10 minutes. “I sent you an email last week. Did you get it?” is not the question you want to hear.