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There are a ton of web hosting companies out there. You will probably not get the traffic that requires some huge, bullet proof servers and bandwidth. You’ll be fine with a shared server and a lot of bandwidth.
Small business web hosting has become so easy and common that it’s a commodity these days. You want to look for price first, but the determining factor now are reliability, customer service and ease of use.
Reliability
When I first started to publish a fan site at survivor.com, I was getting a huge amount of traffic. I bought space at PowWeb, who I use now, and was fairly happy with them for the most part. They advertised “unlimited bandwidth”, so we were cool with the huge traffic spike every Thursday night.
Customer Service
That is, until it all stopped. One day, they decided that I had too many connections within a specific time, so they just turned it off. I had no site. I was furious. Of course, I found this out after I got home from work and their office was closed. I was screwed.
When I did contact them, they pointed out some fine print in that “unlimited bandwidth” section of the terms and conditions. They could shut me off any old time they wanted to with no warning. I was still furious.
Ease of Use
I shopped around and decided it was time to get a dedicated server with a specified amount of bandwidth. I was making good enough money to pay for it and it seemed like it was time to take the plunge. I had a 30 day satisfaction guarantee. I signed the year long contract and had the server set up. I found that the interface was horrible. I couldn’t manage the domain names the way I wanted to set them up. I didn’t have access to the MySQL settings. There were all sorts of little nuisances that I didn’t have with the shared server.
I was shocked at how hard it was to manage this thing. I couldn’t do half the things that I could with the shared server. I canceled the contract and asked for my money back. It took them 60 days to get that back to me.
I’m sure that there are better dedicated servers out there, just like there are worse shared servers. The key is to get in and play around with whatever you buy. Make sure that you can do what to do with it and that it’s easy. They have gotten much better today, so you shouldn’t have any problems, but you might.
After that fiasco, I went back to PowWeb, since I had paid for a year of their service. It seems that as soon as I decided that, they changed their terms of service and were promoting the amount of bandwidth they include. They no longer can decide arbitrarily, but they have a specified amount of bandwidth you can use. They tell you how much you’ve used and when you might run out.
I feel much better about being told that I have a “Monthly limit: 15400.00 GB” than it being “Unlimited”. That makes me a little nervous. (I just checked and they are advertising “Unlimited” again. Hmmmm…) Since I went back to them, they’ve given me absolutely no trouble at all. They’ve been 100% reliable. I’ve been able to do everything I need to. I’ve recommended them to clients who are also happy with them.
I would recommend PowWeb 100%.
There are other good, cheap hosts out there. I have nothing against any of them. Check them out. Make sure you can do what you want and that they give you a money back guarantee.
DO NOT DO ANY BUSINESS WITH NETWORK SOLUTIONS!.